FAQ – Haireshop

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Order & Shipping

Q: How to pay for my order?
A: You can pay for your order by Paypal, once the payment is completed, we will inform you as soon as possible.

Q: Can I return the order?
A: Yes, within 7 days if you are not satisfied, or the color does not fit, you can send back for exchange.

Q: Can I modify or cancel the order after placing?
A: If contact us within 2 hours after your payment finished, 10% of the order total will be charged as transaction fee.
B: If after 2 hours, 20% of the order total will be charged as transaction and handing fee.

Q: How to place an order?
A: step-1: You can find products you would like to order by either searching or browsing. Keyword search boxes and category lists are located no nearly every page of our website
step-2: Add the product to your shopping cart.Find products by searching.
setp-3: When you’re ready to place an order for everything in your cart, please click the "Checkout" button and you will be taken to the first page of the checkout process.
setp-4: Choose shipping address and shipping method.
setp-5: Make a payment and submit your order.

Q: Can you ship to my country?
A: Yeah, no problem, we can ship to your country. We can ship single item samples or large orders to "worldwide"


Care & Usage

Q: Can be straightened,curled?
A: Yes, our hair extensions are made with human hair, they can be straightened, curled, treat the hair as if it is your own.

Q: Can I wash hair extensions?
A: Yes, the hair extension can be wash, but wash method must correct for the hair.

Q: How do you clip in haireshop hair extensions?
A: Haireshop clip in hair extensions attach securely to your hair with small clips that are sewn tightly on to each weft. These clips hide right under your own hair by small snap-on clips.

Q: Can I Color,tone,or bleach my hair extensions
A: Our Hair Extensions are make with human hair, they can be dyed a darker colour or toned by a professional hair colourist, we recommend for a one clip weft to be tester first prior to dyeing/bleach the full set to ensure that you are satisfied with the results.

Q: Can I sleep wearing hair extensions?
A: We don't recommend to wear hair extensions while sleeping, as this can cause excessive tangling with both your hair and the extensions, it will damage your extensions.


Hair extension quality

Q: How long does it last?
A: This hair can last for a very long time depending on how you maintain it. Treat it like your own hair and take very good care of it for it to last longer

Q: Why are my extensions getting tangled?
A: When dryness, oil and dirt built-up. Your hair extensions may get tangled. Besides, exposure to salty water or Chloride cause tangle as well. Please use wide-toothed comb to brush hair daily to prevent tangle.

Q: How many bundles can be make a full head?
A: If you want a full effect, 3-4 bundles will be recommended, 3 hair bundles with a closure is also a good choice.

Q: Can I wash the hair?
A: Yes, the hair extension can be wash, but wash method must correct for the hair.


About Real Human Hair

Q1: How to avoid the tape in hair extensions' tangle?

A: Dear, because of dryness, oil, dirt build-up, salt, chlorine, the hair will tangle. Wrong combing method and high temperature iron on the hair also easily cause the hair tangle. We suggest that wash your hair 1-2 times per week, use wide tooth comb on the hair to comb the ends of the hair gently from the bottom, then from the middle, and finally from the root to the ends of the hair smoothly. or consult your stylist for more help, regularly trim the bottom of the hair and maintain the hair with hair oil.

Q2: Does the tape in hair extension color blend well with my hair?

A: We have our own product designers who will design many natural and fashionable color hair extensions, according to the color that suits most people hair color and the trend color. Layered color matching technology, which is more natural and can be perfectly blend with your own hair, bringing a charming visual effect.

Q3: How to choose the correct number of packages to meet my needs?

A: Our tape in hair extension is one pack for 50g/20pcs.

If your hair is thick, we recommend you can try 3-4 packs to add the length, 2-3 packs to add the thickness.

If your hair is thin, we recommend you can try 3-4 packs to add the thickness, 2-3 packs to add the length.

Q4: Does the tape in hair extensions mixed with chemical synthetic hair?

A: Our tape in hair extensions are all real human hair, the hair extensions materials may contain impurities, but we would pick them very clean by manually. We make sure that each hair is hand-selected and matched with colors to form a complete hair extension. Please rest assured to use.