|Warehouses||Shipping Methods||Delivery Times||Order Processing Time|
|USA warehouses||USPS||Usually 2business days
Other American Countries:Usually 3-5 business days
|UK warehouses||Royal Mial||Usually 2-3
Other EU Countries:Usually 3-5 business days
|DE warehouses||Hermes/De post||Usually 3-4
Other EU Countries:3-5 business days
|CN warehouses||DHL/EMS||EMS 7-15business days
DHL 2-4 business days
We accept return on products. Customers has the right to apply for return within 7 days after the receipt(Once beyond 7 days ,we won't offer free exchange or free return service,please keep a good contact during this period).
|Refund Policy||Buyer pay the shipping cost||Seller pay the shipping cost||Photo provided||Exchange available||Communication|
|Dislike/Unsuitable||√||Contact within 7 days after the receipt|
|Change style or color||√|
|Shipping wrong items||√||√||√|
Return & Exchange Method 2
Please contact our HAIRESHOP services representatives within 7 days of receipt of your hair via mail.
Please indicate the reason you want to exchange or return your hair,please attach any applicable
Our customer services representatives will process your return/exchange request within 1-2 business days.(except for holidays and vacations)
After the return/exchange request has been authorized,our customer service will send you a Return&Exchange address to you.
Please ship hair back to the address we provide you,please include the order number.You're also responsible for the return shipping charge.
*We DO NOT accept the return packages without our Return Authorization.
*We DO NOT accept the return packages by freight collect.
Please do email us the tracking number to [email protected] after you have shipped your package
Q: What lengths do you offer?
A:Usually Haireshop hair extensions are offered in a standard 16-22 inch length.some clip in hair extensions have 10-14 inch length.
Q:Can I Color,tone,or bleach my hair extensions?
A:Our Hair Extensions are make with human hair, they can be dyed a darker colour or toned by a professional hair colourist,we recommend for a one clip weft to be tester first prior to dyeing/bleach the full set to ensure that you are satisfied with the results.
Q:How long does hair extensions usually last?
A:This hair can last for a long time depending on how you maintain it, the better you take care with them the longer they will last. If you take good care of your hair it is common for quality extensions to last up to twelve months. If not treat with respect they will need to be replaced every three to six months.
Q:How do you clip in Haireshop hair extensions?
A:Haireshop clip in hair extensions attach securely to your hair with small clips that are sewn tightly on to each weft.These clips hide right under your own hair by small snap-on clips.
Q.Can I sleep wearing hair extensions?
A:We don't recommend to wear hair extensions while sleeping,as this can cause excessive tangling with both your hair and the extensions,it will damage your extensions.
Q:Can I return the order?
A:Yes,Within 7 days if you are not satisfied,or the color does not fit, you can send back for exchange.
Q:How to choose hair extensions color for my hair?
A:When choose color match your hair,Look at the color of the bottom inches of the top layers of your hair,this is usually lighter than the hair at the roots and will be a better match because this hair will lay on top of your extensions
If you still can't decide which color to choose, please send a picture to your hair color to our customer service Email:[email protected] Let us match the color for you.