Return:

Return within 7 days from the delivered date.

Request:

1. If you want to return it Within 7 days, Please keep the item in original condition.

2.If there is any quality problem,you can contact us by email- [email protected]

Return&Exchange

We accept return on products. Customers  has the right to apply for return within 7 days after the receipt(Once beyond 7 days ,we won't offer free exchange or free return service,please keep a good contact during this period).

Return & Exchange Method 2

Step 1

Please contact our HAIRESHOP services representatives within 7 days of receipt of your hair via mail.

Email:[email protected]

Please indicate the reason you want to exchange or return your hair,please attach any applicable

Step 2

Our customer services representatives will process your return/exchange request within 1-2 business days.(except for holidays and vacations)

After the return/exchange request has been authorized,our customer service will send you a Return&Exchange address to you.

Step 3

Please ship hair back to the address we provide you,please include the order number.You're also responsible for the return shipping charge.

*We DO NOT accept the return packages without our Return Authorization.

*We DO NOT accept the return packages by freight collect.

Please do email us the tracking number to [email protected] after you have shipped your package